Return Policy

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RMB² Return Policy

At RMB² – Remember Me Barber & Beauty, we are committed to providing quality products and excellent customer service. Due to the nature of our hair care products, all sales are final. For safety and hygiene reasons, we do not accept returns or exchanges on opened or used products.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at remembermeb2@gmail.com Include:

  • Your order number
  • A description of the issue
  • Photos of the damaged or incorrect item and packaging

We will review your request and, if approved, provide a replacement or store credit at our discretion.

Lost or Delayed Packages

Once an order has been shipped, RMB² is not responsible for delays caused by the carrier. If your package is lost or marked delivered but not received, please contact the shipping carrier directly. We will gladly assist you with filing a claim when possible.

Cancellations

Orders may be canceled within 24 hours of purchase, provided they have not yet been processed or shipped.

Contact Us

RMB² – Remember Me Barber & Beauty
📧 remembermeb2@gmail.com
🌐 rmb2shop.com
📷 Instagram: @rmb2shop
📘 Facebook: @remember.me.barber.beauty

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